The Simplest Guide on How to Fix ABS-CBN TV Plus No Signal Issue

ABC-CBN TV Plus has helped us save hundreds to thousands of money because ever since we had it, we never had to pay ₱500 for our cable’s monthly bill. It was indeed a huge savings for us.

We’ve been using ABS-CBN TV Plus for almost 5 years now and we’re happy with it. We don’t watch TV that often, but when we do, the channels that are available are good and clear enough to let us watch the latest news and select TV programs.

Sometimes, we encounter issues with the TV Plus like having no signal, but it’s not a big deal because it’s very easy to fix.

In this article, I’ll share with you some of the issues that you might encounter with your ABS-CBN TV Plus and the steps to fix it.

Issue 1: No Signal or Blank Screen

If your TV Plus shows No Signal or with just a blank screen, here are some steps on how to fix it.

Step 1

Check if the cable that connects your ABS-CBN TV Plus black box to your TV is plugged in properly.

Step 2

Turn on both your TV and the TV Plus black box.

Step 3

Using the remote of your TV, press the Source button.

Choose the cable that your TV plus black box is currently using. It can be AV, HDMI or any of the options under Input Source.

If one option doesn’t work, try another option until you see something on the screen.

abs-cbn-tv-plus-black-box

Issue 2: No Kapamilya Channels

Step 1

Using your ABS-CBN TV Plus remote, press the MENU button.

Step 2

Select SETTINGS from the menu (highlighted in yellow below).

abs-cbn-tv-plus-black-box

Step 3

Select INSTALLATION, then Factory Default.

abs-cbn-tv-plus-black-box

Step 4

Enter the PASSWORD, which is 0000, then click YES to confirm reset.

Step 5

Go back to the INSTALLATION menu again, then select MANUAL SEARCH.

Set the FREQUENCY to 647143, then press the OK button to scan.

abs-cbn-tv-plus-black-box

Location Frequency

The location frequency differs from one place to another. If you live outside Metro Manila, please refer to the applicable location frequency below:

ABS-CBN Manila 647143
ABS-CBN Baguio 587143
ABS-CBN Central Luzon 533143
ABS-CBN Iloilo 611143
ABS-CBN Negros Occidental 611143
ABS-CBN Cebu 611143
ABS-CBN Cagayan De Oro 533143
ABS-CBN Davao 521.143

Step 6

Click the EXIT button once the SCAN is 100% completed.

Issue 3: Missing Channels on TV Plus

Step 1

Select INSTALLATION, then AUTOSEARCH.

abs-cbn-tv-plus-black-box

Wait till it the scan is 100% completed, which may take 2-3 minutes, then press EXIT.

The missing channels should show up after doing Auto Search.

Error 48 or E48: No Signal 

If this error, E48: No Signal appears on your TV screen, just adjust your antenna and find the perfect spot that gives you the best or strong signal.

Error 16 or E16: Scrambled Channel

If this error, E16: Scrambled Channel appears on your TV screeen, switch the channel to ABS-CBN channel or to Sports and Action Channel. Wait for 20-30 minutes. After that, you may now switch the channel back to your desired or preferred channels.

If you can’t still watch exclusive channels on test broadcast like Cinemo, Yey, Knowledge Channel, DZMM Teleradyo, and KBO, you may send a text message to 23661.

If you still have issues with your ABS-CBN TV Plus after doing these steps, then you may contact the ABS-CBN TV Plus hotline:

  • 488-8888 (Landline)
  • 23661(TEXT)
  • customercare_tvplus@abs-cbn.com (Email)

ABS-CBN TV Plus is really an inexpensive way to watch TV programs like local news and movies. But you have to remember, that the channels are only limited and you might encounter some signal issues depending on your location.

Nonetheless, TV Plus is still a good device to use and you can purchase it for as low as ₱1,500 in Lazada and save a few hundreds from your monthly bills.

Planning to buy TV Plus? CLICK HERE!

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Comments

  1. Paano maayos ung TV plus na nka signal locked ,and OTa downloading??

  2. LiLia ramos says:

    Ayaw umandar paano po ayusin ang tv plus ota downloading signal lock

  3. mary joy mula cruz says:

    paano maayos po ung tv plus na nka signal lock?

  4. what is the required signal strength and signal quality to have a smooth broadcast? the signal quality sometimes fluctuates and causes choppy or freezing screen. usually lags or bad signal happens at night and when raining. my parents love watching probinsiyano however here in Dau, Mabalacat only channel 7 gma has the clear signal on abs-cbn box.

    btw on my other led tv with digital signal builtin choppy signal doesnt occur. it means the coax going to the antenna is fine.

    Also the 5v control under antenna settings, what does it do? is it better turn on or off?

    signal status : good
    signal strength: 56
    signal quality: 99

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