The Simplest Guide on How to Fix ABS-CBN TV Plus No Signal Issue

ABC-CBN TV Plus has helped us save hundreds to thousands of money because ever since we had it, we never had to pay ₱500 for our cable’s monthly bill. It was indeed a huge savings for us.

We’ve been using ABS-CBN TV Plus for almost 5 years now and we’re happy with it. We don’t watch TV that often, but when we do, the channels that are available are good and clear enough to let us watch the latest news and select TV programs.

Sometimes, we encounter issues with the TV Plus like having no signal, but it’s not a big deal because it’s very easy to fix.

In this article, I’ll share with you some of the issues that you might encounter with your ABS-CBN TV Plus and the steps to fix it.

Issue 1: No Signal or Blank Screen

If your TV Plus shows No Signal or with just a blank screen, here are some steps on how to fix it.

Step 1

Check if the cable that connects your ABS-CBN TV Plus black box to your TV is plugged in properly.

Step 2

Turn on both your TV and the TV Plus black box.

Step 3

Using the remote of your TV, press the Source button.

Choose the cable that your TV plus black box is currently using. It can be AV, HDMI or any of the options under Input Source.

If one option doesn’t work, try another option until you see something on the screen.

abs-cbn-tv-plus-black-box

Issue 2: No Kapamilya Channels

Step 1

Using your ABS-CBN TV Plus remote, press the MENU button.

Step 2

Select SETTINGS from the menu (highlighted in yellow below).

abs-cbn-tv-plus-black-box

Step 3

Select INSTALLATION, then Factory Default.

abs-cbn-tv-plus-black-box

Step 4

Enter the PASSWORD, which is 0000, then click YES to confirm reset.

Step 5

Go back to the INSTALLATION menu again, then select MANUAL SEARCH.

Set the FREQUENCY to 647143, then press the OK button to scan.

abs-cbn-tv-plus-black-box

Location Frequency

The location frequency differs from one place to another. If you live outside Metro Manila, please refer to the applicable location frequency below:

ABS-CBN Manila 647143
ABS-CBN Baguio 587143
ABS-CBN Central Luzon 533143
ABS-CBN Iloilo 611143
ABS-CBN Negros Occidental 611143
ABS-CBN Cebu 611143
ABS-CBN Cagayan De Oro 533143
ABS-CBN Davao 521.143

Step 6

Click the EXIT button once the SCAN is 100% completed.

Issue 3: Missing Channels on TV Plus

Step 1

Select INSTALLATION, then AUTOSEARCH.

abs-cbn-tv-plus-black-box

Wait till it the scan is 100% completed, which may take 2-3 minutes, then press EXIT.

The missing channels should show up after doing Auto Search.

Error 48 or E48: No Signal 

If this error, E48: No Signal appears on your TV screen, just adjust your antenna and find the perfect spot that gives you the best or strong signal.

Error 16 or E16: Scrambled Channel

If this error, E16: Scrambled Channel appears on your TV screeen, switch the channel to ABS-CBN channel or to Sports and Action Channel. Wait for 20-30 minutes. After that, you may now switch the channel back to your desired or preferred channels.

If you can’t still watch exclusive channels on test broadcast like Cinemo, Yey, Knowledge Channel, DZMM Teleradyo, and KBO, you may send a text message to 23661.

If you still have issues with your ABS-CBN TV Plus after doing these steps, then you may contact the ABS-CBN TV Plus hotline:

  • 488-8888 (Landline)
  • 23661(TEXT)
  • customercare_tvplus@abs-cbn.com (Email)

ABS-CBN TV Plus is really an inexpensive way to watch TV programs like local news and movies. But you have to remember, that the channels are only limited and you might encounter some signal issues depending on your location.

Nonetheless, TV Plus is still a good device to use and you can purchase it for as low as ₱1,500 in Lazada and save a few hundreds from your monthly bills.

RELATED:

Share on Facebook
Facebook
Tweet about this on Twitter
Twitter

Please share to your friends

Comments

  1. Paano maayos ung TV plus na nka signal locked ,and OTa downloading??

  2. Ayaw umandar paano po ayusin ang tv plus ota downloading signal lock

  3. mary joy mula cruz says

    paano maayos po ung tv plus na nka signal lock?

  4. what is the required signal strength and signal quality to have a smooth broadcast? the signal quality sometimes fluctuates and causes choppy or freezing screen. usually lags or bad signal happens at night and when raining. my parents love watching probinsiyano however here in Dau, Mabalacat only channel 7 gma has the clear signal on abs-cbn box.

    btw on my other led tv with digital signal builtin choppy signal doesnt occur. it means the coax going to the antenna is fine.

    Also the 5v control under antenna settings, what does it do? is it better turn on or off?

    signal status : good
    signal strength: 56
    signal quality: 99

  5. Daria brix lefevre says

    Paano po ba kapag nagno kapamilya channels? Triny ko po kasi yung sa nakasulat sa taas dun po sa issue no. 3 pero ang nangyari nawala na rin po lahat ng ibang channels? Yung natira na lang po ay yung mga nadagdag na channels pati po yung gma at tv5 sana po masolusyunan agad ☹️ thank you

  6. Camlon centro says

    Nawala ang mga channel lahat E52 baaka display

  7. Applicable Po ba Ang abs cbn t.v plus sa smart TV na pensonic

  8. before ang ganda ng channels ng 2 at lahat ng channels ng abs cbn, nnagtaka nalang ako minsan nawala lahat, only channel 7 lang ang may signal.. paano nangyari yun.. napipilitan tuloy ako manood ng mga palabas na di ko gusto dahil boring sa shop kpag walang napapanood na kapamilya channels

  9. Sharmaine lou says

    Ginawa ko na lahat ala pa ding signal. Hays

  10. Michelle esnardo says

    Wala pong ABS-CBN channel sa ABS-CBN TV Plus namin. Ano pong gagawin para magka ABS-CBN na po?

    • Na-fix na po ba yung issue nyo? Having the same issue with my new TV plus. Been trying to contact their helpline pero di naman sila sumasagot.

  11. Felicitas dingal says

    Pawala wala ang sound ng tvplus nmin sa lhat ngxabscbn channel. Xchannelx7 lang malakas

  12. carme l.monceda says

    Paano poba ayusin ung naka signal lock at Ota Downloading po.
    Nagbblue po ung screen ng tv nmin then pagni long press mopo may lumalabas na Tv plus ota [ enter reason ] : fp pressed!
    Ganyan po sna po matulungan nyo po kme .maraming slamat po.

  13. John paUl manlulu says

    No signal pa din e48 o e52 no signal pa din nakalagay. Pano po ba ayusin to

  14. Beth karunungan says

    Same here. One month na hindi ma fix yung problem. Strength 17 and quality 25. GMA and gntv lang nakukuha. Impossible daw talaga pag Ganyan strength and quality.

  15. Yung tv plus box ko wlang ilaw bkit po kya gnun at no po dpat gawin

  16. Noland sales says

    Bakit po yung tv plus namin naka locked yung signal hindi po namen alam gagawin please help me!. .

  17. michael posadas says

    paano po kong gusto kong dugtungan ung cable wire ksi maigsi hindi napo gumana wala na kasing cignal

  18. Papaano mo tanggalin yung mga channels sa TV plus na naka-block para hindi na lumabas pag nag up/down channel button?

  19. Eduardo Borela says

    How do I get channel 46 NBA premium to work on TV PLUS. Is this a paid channel and if it is why list it on TV Plus. What do Zushi have to do to activate it. Thanks.

  20. online channels change on wire WiFi

  21. Elmar almarines says

    Ung tv plus po nmin red light lng na ngbblink ang lumabas… S tv po no signal ang ndisplay.. help nmn po tnx

  22. Guys…ilove youuu!!!! I was able to connect my tv plus now after reading your guide!!!! Indead super informative

  23. Verbina estrada says

    Guys…ilove youuu!!!! I was able to connect my tv plus now after reading your guide!!!! Indead super informative i almost gave up until my angel brought me here .Thank you

  24. Ung naka signal lock po sya pa help naman po

  25. thank you so much for this informative post, our tv plus is finally working. thanks a lot 🙂

  26. Hi. Ano pong ibig sabihin kapag orange ang ilaw ng tv plus hindi green? Paano pp ito ayusin? Salamat po sa sagot.

  27. E52 no signal sa tv plus po… tapos inulit ulit na namin ganun pa rin… kahit na naka sak2 na po yung mga wire po sa Av

  28. NENETTE MACARAEG says

    why gma and gma news have no signals after transfering the antenna from one place to another. There used to have gma channels but dont know what happened that is suddenly no signal at all.

  29. elymar tangonan says

    pag katapis ko mag factory reset nawala lahat ng channel unti nalang ang natira..

  30. Arnel Culaway says

    3 days palang TV Plus Box namin ngayon wala sya power, Blink lang yung green light nya tapos wala na..oks naman sya on the 1st and 2nd day..Okay naman power out and plug tsek na namin lahat. Anyone experience this issue and did able to solve it? plan na namin ibalik for replacement to be sure..1 week naman binigay sa amin kung salaing may diprensya..

  31. Arman makiling says

    RESOLVED! Mga walang GMA7, punta kayo sa remote: Menu >> Settings >> Installation >> Auto Search >> Set ‘Frequency min’ to 503143, ‘Frequency max’ to 695143 >> press OK >> wait for the scan to complete.

    Bale after scan, napunta sa channel 45 yung GMA samen. Hanapin nyo lang, anjan lang yun hehe . Pacomment if naresolve issue nyo.

  32. how to fix if it is signal lock and OTA downloading

Trackbacks

Speak Your Mind

*